Shipping policy

Shipping Policy

Last Updated: September 29, 2026

At Cart Hive, we are committed to providing clear and reliable shipping information so customers know what to expect when placing an order.

1. Shipping Locations

Cart Hive currently ships orders to addresses within the United States only.

We do not currently offer international shipping.

2. Shipping Cost

Free shipping is available on eligible orders within the United States.

Customers will not be charged a standard shipping fee for eligible orders.

3. Delivery Time

The estimated delivery time is 4–7 business days from the date the order is placed.

This estimated timeframe includes both order processing time and carrier transit time:

Processing Time: 1–2 business days
Transit Time: 3–5 business days
Estimated Total Delivery Time: 4–7 business days

Processing time is the time required to prepare and process an order before it is handed to the shipping carrier.

Transit time begins after the order has been shipped and is the estimated time required for the carrier to deliver the package.

Delivery times are estimates and may vary depending on the destination and circumstances affecting transportation.

4. Order Tracking

When tracking information is available, it may be provided by email or through the order information on our website.

Customers can use the tracking information to monitor the progress of their shipment.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an incorrect address after placing an order, please contact Cart Hive as soon as possible at carthive059@gmail.com.

We will determine whether the shipping address can be corrected before the order is shipped. Once an order has been shipped, we may not be able to change the delivery address.

6. Delivery Delays

The 4–7 business day delivery timeframe is an estimate and is not a guaranteed delivery date.

Delivery may take longer due to circumstances outside our reasonable control, including:

Carrier delays
Severe weather
Holidays
Transportation disruptions
Incorrect or incomplete shipping information
Other unforeseen circumstances

If your order has not arrived after the estimated delivery timeframe, please contact us with your order number so we can help investigate the shipment.

7. Damaged or Incorrect Orders

If your package arrives damaged, or you receive an incorrect or defective product, please contact us as soon as possible.

Please provide your order number and photographs of the package or product when requested so we can review the issue and provide the appropriate assistance.