Terms of service

Terms of Service

Last Updated: September 29, 2026

Welcome to Cart Hive. These Terms of Service govern your use of our website and your purchase of products from Cart Hive.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.

1. Business Information

Cart Hive
5825 W National Ave
Milwaukee, WI 53214
United States

Phone: +1 414-476-6922
Email: carthive059@gmail.com

2. Our Products

Cart Hive offers home decor lighting products, including:

Table lamps
Floor lamps
Pendant lights
Decorative lighting
Other related home lighting products

We make reasonable efforts to ensure that product descriptions, images, specifications, measurements, and other product information displayed on our website are accurate.

Product colors and appearance may vary slightly depending on your device, screen settings, lighting conditions, manufacturing variations, or photography.

3. Product Availability

All products are subject to availability.

We reserve the right to update product information, correct errors, change availability, or discontinue products when necessary.

If a product becomes unavailable after you place an order, we will contact you regarding the order and applicable options.

4. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email.

An order confirmation confirms that we received your order request. It does not necessarily guarantee that the order can be fulfilled if there is a product availability issue, pricing error, payment issue, or other legitimate reason.

Cart Hive reserves the right to cancel an order where permitted by applicable law.

If we cancel an order after payment has been received, the applicable amount will be refunded.

5. Pricing

Product prices are displayed on our website at the time of purchase.

We make reasonable efforts to ensure that pricing information is accurate. If an obvious pricing or listing error occurs, Cart Hive may contact you before processing the order or may cancel the affected order where permitted by law.

Any applicable charges presented during checkout will be shown before you complete your purchase.

6. Payment

Payment must be completed using an available payment method offered during checkout.

Payment information may be processed securely through Shopify and/or third-party payment providers.

7. Shipping

Cart Hive currently ships to addresses within the United States only.

We offer free shipping on eligible orders.

The estimated shipping transit time is 3–5 business days after the order has been processed and handed to the shipping carrier.

Delivery times are estimates and may occasionally be affected by carrier delays, weather, holidays, incorrect addresses, or circumstances outside our reasonable control.

For complete information, please review our Shipping Policy.

8. Returns

Eligible products may be returned within 30 days from the date of delivery.

Cart Hive provides free return shipping for eligible returns.

Customers should contact Cart Hive before sending a product back so that we can provide the appropriate return instructions.

For complete return requirements and instructions, please review our Return & Refund Policy.

9. Refunds

After an eligible returned product has been received and processed, Cart Hive will process the applicable refund within 5 business days.

Refunds are generally issued to the original payment method used for the purchase.

The time required for the refund to appear in your account may depend on your bank, card issuer, or payment provider.

10. Order Cancellation

If you need to cancel an order, contact us as soon as possible after placing the order.

If an order has already been processed or shipped, cancellation may no longer be possible. In that situation, you may request a return according to our Return & Refund Policy.

11. Customer Responsibilities

When placing an order, you agree to provide accurate and complete information, including your name, billing information, shipping address, email address, and phone number where required.

You are responsible for reviewing your order information before completing your purchase.

12. Website Use

You agree to use the Cart Hive website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorized access to the website or its systems.
Interfere with the operation or security of the website.
Submit false or misleading information.
Use website content for unauthorized commercial purposes.

13. Intellectual Property

The Cart Hive website and its content, including text, graphics, logos, product descriptions, images, designs, and other materials, may be protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially use protected Cart Hive content without appropriate authorization.

14. Third-Party Services

Our website may use third-party services, including Shopify, payment providers, shipping providers, analytics services, and other technology or business service providers.

Third-party services may have their own terms and privacy policies. Cart Hive is not responsible for the independent policies or practices of third-party providers.

15. Limitation of Liability

To the extent permitted by applicable law, Cart Hive will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including carrier delays, website interruptions, technical failures, natural events, or other events outside our reasonable control.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.